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Head of Technology Position

Date:   December 16, 2013

Band Number: Department Head
Union: Cary Memorial Library Staff Association, Local 4928, MLSA, AFT-MASS, AFL-CIO

GENERAL PURPOSE  

The Head of Technology is responsible for all existing and future aspects of technology within the Cary Library. The Head works collaboratively with the Library Administration, Department Heads, staff, and other stakeholder groups to leverage technology in new and interesting ways and to meet the needs of our active and highly engaged community.

SUPERVISION RECEIVED

Works under the general direction of the Library Director and Assistant Library Director

SUPERVISION/LEADERSHIP EXERCISED

Currently supervises the technology librarian, may supervise additional staff in the future.

Oversees staff technology training. Convenes cross-departmental committees as appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manages the Cary Library’s technology infrastructure including an in-house network with servers, workstations, printers, telephones, copiers, and other peripheral equipment. Oversees the Library’s meeting room technologies, the wireless network, and multiple digital displays.
     
  • Oversees the management of all system functions provided through the Minuteman Library Network (MLN) Integrated Library System (ILS). Acts as liaison between the Library and the Network, represents the Library on appropriate MLN committees.
     
  • Coordinates with appropriate staff to procure, maintain and develop service models for a growing array of mobile devices including (but not limited to) eBook readers, tablets, and laptop computers. Keeps abreast of consumer technologies and the ways in which they intersect with library services.
     
  • Actively participates as a member of the Library’s Leadership Team. Works continually to improve existing library services and to develop new programs to meet the community’s changing needs.
     
  • Develops core technology competencies for library staff and designs training opportunities/documentation to ensure that staff can achieve mastery.
     
  • Drafts technology related policy and procedures and recommends them to the Library Director and Board of Trustees for approval. Prepares reports, statistics, and presentations as needed.
     
  • Evaluates current and future technology needs including networking, telecommunication, computer systems and software. Develops and manages the operating and capital budgets for the technology department. Purchases servers, workstations, printers, telecom equipment, and software as needed. Maintains replacement schedule for all hardware and licensing schedule for software.
     
  • Attends library conferences, technology classes, and other trainings.
     
  • Develops effective and inclusive working relationships with a broad range of individuals.
     
  • Works with appropriate Town of Lexington representatives on Library building technology systems (security cameras, keyless entry system, Community Television) managed by other Town Departments.
     
  • Serves as “in charge” person one evening/week and one Saturday/month. Works on the library’s busy Reference or Circulation Desk as needed.
     
  • Other duties as assigned.

SKILLS AND QUALIFICATIONS

  • Master’s Degree in Library and Information Science
     
  • Minimum of five years experience with computers and computer network. Extensive knowledge of computer technology, networking, software applications, and web-based products and services. Specific knowledge of information products used in library operations.
     
  • Demonstrated ability to plan, manage, and oversee complex projects with set budgets and timelines.
     
  • Ability to train staff and patrons in the use of computer hardware and software. Ability to master new technologies as required.

SALARY RANGE

$54,641.60 - $74,304.88 Annually. 37 hours/week.

TOOLS AND EQUIPMENT USED

Computer equipment and peripherals; job-related software, including library system modules, information search and retrieval; network server-related, antivirus; office productivity software (word processing, spreadsheet, database); electronic communications; Audiovisual and office equipment.

PHYSICAL ELEMENTS

While performing the duties of this job, the employee is frequently required to walk, sit, talk, or hear. The employee may be required to stand for up to four (4) consecutive hours. The employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with arms and hands. The employee is required to climb, balance, bend, stoop, kneel, or crouch. The employee can expect to lift, carry, and move equipment around the library.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus using print materials as well as with PC monitors, and other library equipment.

This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.