TEEN SERVICES MANAGER
Full time (37 hours/week)
Class Title: Librarian II - Teen Services Manager
Division: Main Library
Union: Cary Memorial Library Staff Association, Local 4928, MLSA, MFT, AFT, AFL-CIO
Date: March, 2018
The Teen Services Manager (TSM) is responsible for developing, implementing, and evaluating the Library’s full complement of services for teens. The TSM works extensively with Town departments and community organizations to ensure that the Library is engaged and involved in efforts supporting local youth. The TSM serves on the Library Leadership Team, working with colleagues and administrators to set the direction of the Library and ensure that it remains in step with community interests and expectations. Most importantly, the Teen Services Manager works directly with teens to explore their interests, highlight their talents, support their educational goals, and create a comfortable, welcoming environment.
Works under the general direction of the Head of Youth Services.
- Provides direct supervision for Library Technician assigned to Teen Services.
- Oversees all library staff assigned to the teen service desk during their shifts in the Teen Room
- Hires, trains, mentors, and evaluates student pages.
- Oversees the activities of the Library Leadership Council and Middle School Advisory Board.
- Works with Volunteer Coordinators to identify projects for student volunteers. Supervises volunteers engaged in these projects.
- Serves as “in charge” supervisor of the Youth Services Department in the absence of the Department Head
- Serves as “in charge” person, overseeing library staffing and functions in the absence of a library department head or administrator.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Services to Teens:
- Develops a robust collection of materials that is responsive to teens’ interests and supportive of their academic needs. Collects across print and non-print formats, balancing budget and usage data to create a comprehensive collection.
- Works both individually and collaboratively with teens to brainstorm, plan, present, and promote programs and activities.
- Provides reference and research support to youth pursuing academic and personal interests.
- Facilitates the meetings and activities of the library’s active Middle School Advisory Board and Library Leadership Council.
- Publicizes Library services and programs for teens through in-house marketing, traditional media outlets, carylibrary.org, and the Library’s social media networks.
- Oversees the Library’s Teen Room, ensuring that it is a safe, welcoming, and compelling area for teens.
- Advocates for and manages continuous upgrades to the space including design/layout, art installations, furnishings, and equipment.
- Creates the staffing schedule in cooperation with other departments.
Partnerships and Community Outreach:
- Works extensively with schools and other Town departments engaged in efforts to support and nurture Lexington youth.
- Creates partnerships with community organizations to bring programs and opportunities to the Library. Builds pathways for teens to become involved in the community.
- Serves as second in command in the Youth Services Department, overseeing Library services to children and teens in the absence of the Head of Youth Services
- Serves as a member of the Library’s Leadership Team - developing annual and project budgets, drafting policy for consideration by the Board of Trustees, and compiling reports as directed.
- Convenes staff working groups.
- Acts as Library liaison to various Town and community groups.
- Attends network, state, and national meetings and conferences.
- Manages significant collection and programming budgets. Works with the Cary Memorial Library Foundation and Friends of Cary Library to secure support for teen projects and activities.
- Available to work on any of the Library’s service desks as needed.
- Surveys the library, technology, popular culture, and information landscapes with regard to how these impact library services and programs, particularly for teens.
- Seeks out and participates in professional development opportunities. Develops skill sets needed to implement new programs and ideas.
- Performs other duties as assigned.
Necessary Knowledge, Skills, Abilities:
- Has a genuine respect for and interest in working with teenagers
- Curiosity, a willingness to try new things, and a sense of humor.
- Comprehensive knowledge of principles of library science, particularly with regard to services for young adults.
- Excellent oral, written, and virtual communications skills
- Ability to deal courteously and tactfully with a diverse public and staff. Ability to work successfully as the leader of or a member of a team.
- Proficiency with technology including desktop applications, internet/database searching, social media, and mobile devices. Ability to operate library equipment and to instruct library users in the use of this technology.
Experience and Qualifications:
- A minimum of two (2) years experience providing library programs, services, and collections to teens.
- A minimum of two (2) years supervisory experience
- A master’s degree in Library Science from an American Library Association accredited program.
TOOLS AND EQUIPMENT USED
Job-related tools and equipment include, but are not limited to: Library computer system and network; personal technology including smart phones and tablets; job-related software, including integrated library system (ILS) modules, information search and retrieval, office productivity software (word processing, spreadsheet, database), and electronic communications; microfilm/microfiche reader printers; assistive technology equipment; audiovisual equipment, including television, CD/DVD player, camera, document scanner, overhead projector, LCD projector, electronic readers, and laminating machine; other technologies as needs arise; automobile
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk, sit, talk, or hear. The employee works in a busy public room with frequent interruptions from teens and customers. The employee may be required to stand for up to four (4) consecutive hours. The employee is frequently required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with arms and hands. The employee is required to climb, balance, bend, stoop, kneel, or crouch.
The employee must occasionally lift and/or move up to twenty-five (25) pounds, lift and/or move delivery book bins, book trucks, and book boxes. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus using print materials as with PC monitors and other library equipment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate to noisy.
Formal application, rating of education and experience; oral interview and reference check.
The duties listed above are intended only as illustrations of the various types of work that will be performed. The omission of specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
This is a full-time position with a 37 hours/week schedule including one evening/week and one Saturday/month. Additional nights and weekends as needed for programs.
$29.11 - $34.75 hourly, commensurate with experience, plus an excellent benefits package.
Preference given to applications received before 5pm on Friday, March 9, 2018. To apply send a resume, letter of application, and three references to Andrea Morrison, Office Manager, Cary Memorial Library, 1874 Massachusetts Avenue, Lexington, MA 02420 (email@example.com). EO/AAE