FULL TIME PROGRAMMING & PARTNERSHIPS LIBRARY ASSOCIATE
Cary Memorial Library in Lexington, MA is looking for an imaginative, enthusiastic, and energetic candidate to join our Programming and Partnerships team. If you are looking for a position at a library where fun is a core value and where funding and community interest allow us to take risks and dream big, this may be your next job! Cary Library is looking for an individual with strong customer service skills, a demonstrated ability to work successfully in a team setting, and the desire to work with our incredibly diverse and engaged community.
The successful candidate will coordinate the application process for artists interested in displaying works in the Library’s in-building and off-site galleries and will work with community arts organizations on joint projects. They will have the opportunity to assist the Programming and Partnerships Manager and the Programming Librarian in the development and delivery of library programs. Tasks include program logistics, drafting press releases, printing and distributing posters and other PR materials, and welcoming and introducing program presenters.
If you are interested in joining a wonderful, collegial staff and serving a great library-friendly community, we would very much like to meet you.
Qualifications: The duties of this position require graduation from a college or university with an Associate’s or Bachelor’s degree, or an equivalent combination of education, certification, and experience. PC proficiency and familiarity with Microsoft Office applications are required. Experience using Sierra software is strongly preferred, although we will consider experience with other automated library systems. Language skills are a plus, particularly Chinese or Korean.
Salary Range: $21.17 -$31.89 hourly, commensurate with experience, plus excellent benefits package. This is a Union position.
Schedule: This position is full time (37 hours/week) with one evening/week and every 4th Saturday. Schedule may be flexed based on programming needs.
Apply: To apply send a resume, letter of application, and names of three references by Friday, October 29th at 5:00 pm to Susan Lusk, Office Manager, Cary Memorial Library, 1874 Massachusetts Avenue, Lexington, MA 02420 (firstname.lastname@example.org). EO/AAE.
Class Title: Library Associate – Programming & Partnerships
Division: Adult Services
Union: Cary Memorial Library Staff Association, Local 4928, MLSA, MFT, AFT, AFL-CIO
Date: August 2021
Performs a variety of paraprofessional and professional tasks involved in providing library services to the public. Library Associates are generally assigned to key projects or initiatives within the organization in addition to staffing public service desks. Library Associates have frequent contact with public, library employees, other town departments/boards, community organizations, library network/regional library systems, vendors, which require tact, diplomacy, negotiating skills, independent judgment, problem solving, and resourcefulness.
Works under the direct supervision of a Programming & Partnerships Manager
May exercise limited supervision over full/part-time Library Technicians, Pages, Interns, or Volunteers who assist with programming and art initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides outstanding customer service to patrons at the Library’s busy public service desks. Interprets library policies and procedures for the public and staff. Handles complaints and suggestions in a professional manner and refers them to the appropriate staff member.
- Uses the library computer system to perform a variety of job-related tasks including check in/out, creation and editing of patron records, managing patron reserves, and catalog searching.
- Uses, and assists patrons and staff in use of an ever-changing variety of library equipment including telephones, computers and tablets, scan station/copiers, meeting room technologies, audiovisual equipment, assistive technology, self-checkout units, and others.
- Has access to confidential information and performs duties that require constant attention to detail and accuracy.
- Trains new staff as needed.
- Convenes staff working groups when appropriate.
- May serve on Town or community groups.
- Attends network, state, and national meetings and conferences.
Assists the Programming & Partnerships Manager and the Programming Librarian in the development and delivery of library programs. Tasks include program logistics, drafting press releases, printing and distributing posters and other PR materials, and welcoming and introducing program presenters.
Coordinates the purchase of needed supplies with the Library’s Office Manager.
Works with artists interested in displaying works in the Library’s in-building and off site galleries. Helps coordinate the installation and removal of shows.
Works with community members and organizations on joint projects.
May oversee or assist with book discussion groups, drop-ins, and “maker” activities.
Assists the Cary Memorial Library Foundation and Friends of Cary Library on key initiatives.
DESIRED MINIMUM QUALIFICATIONS
Education and Experience:
- Graduation from a college or university with an Associate’s or Bachelor’s degree, or any equivalent combination of education, certification, and experience.
Necessary Knowledge, Skills, and Abilities:
- Ability to deal courteously and tactfully with a diverse public and town committees; ability to establish and maintain effective working relationships with employees and administrators. Ability to exercise independent judgment.
- Excellent oral, written, and online communication skills. Social media experience is a plus.
TOOLS AND EQUIPMENT USED
Job-related tools and equipment include, but are not limited to:
- Library computer system and network.
- Consumer technology including smart phones and tablets.
- Job-related software, including library system modules, information search and retrieval, office productivity software (word processing, spreadsheet, database), calendar and room booking software, and email, graphics programs, and social media platforms.
- Audiovisual equipment, including television, CD/DVD player, camera, document scanner, overhead projector, LCD projector, and other program related equipment.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The daily work of the Library Associate generally includes physical activities such as reaching, bending, and lifting and carrying materials and other items. Moving around the library and preparing spaces for meetings, art displays, and programs is part of this role. Use of phones, computers, meeting room technology, and other types of small equipment is required for this position. That said, reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. The noise level in the work environment is moderate to noisy.
The duties listed in this job description are intended only as illustrations of the various types of work that will be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
This is a full-time position with a 37 hours/week schedule including one evening/week and every 4th Saturday. Schedule may be flexed based on programming needs.
$21.17 - $31.89 hourly, commensurate with experience, plus an excellent benefits package. This is a union position.
To apply send a resume, letter of application, and names of three references by Friday, October 29th at 5:00 pm to Susan Lusk, Office Manager, Cary Memorial Library, 1874 Massachusetts Avenue, Lexington, MA 02420 (email@example.com). EO/AAE.